Terms of service

Lologe is the brand name of Lologe. These Terms and Conditions govern access to and use of the website http://www.lologe.com/ (referred to as the "Website"), which is operated by Lologe with its registered office located at 27 Emo Rd, Malvern East VIC 3145, Australia. These Terms also apply to all products and services made available through the Website.

By visiting the Website or purchasing from our store, you agree to be legally bound by these Terms.

Company Information

Store Name: Lologe
Website: www.lologe.com
Operated by Dropship Benelux
Registered in the Netherlands

Business Address:

Slotenhagenstraat 65
8043 TW Zwolle
The Netherlands
Chamber of Commerce (KvK): 93766475
VAT Number: NL866520260B01

Administrative Office Address:

27 Emo Rd
Malvern East VIC 3145
Australia
Customer Support: info@lologe.com
Phone: +31 6 25384434

Explore the inspiration behind our décor pieces by visiting @lologe53 on Instagram.

Browsing the Website does not require an account. However, completing a purchase or accessing certain services may require registration and acceptance of these Terms.

Lologe offers home decor products through the Website. These Terms establish the relationship, rights, and responsibilities between Lologe and the users of the Website.

If you do not accept these Terms, please discontinue using the Website and our services.

This Website is operated by Lologe. The terms “we,” “us,” and “our” refer to Lologe throughout this document.

Any additional features, services, or tools introduced in the future will also fall under these Terms. The most current version will always remain available on this page. Lologe may revise these Terms periodically, and updates become effective immediately once published.

Our online store operates using the Shopify Inc. platform, which provides the technical infrastructure that enables our e-commerce services.

SECTION 1 – ONLINE STORE CONDITIONS

By agreeing to these Terms, you confirm that you have the legal capacity required under the laws of your country of residence. If you are a minor, you must have permission from a parent or legal guardian.

Using the Website for unlawful activities or violating applicable regulations, including intellectual property laws, is strictly prohibited.

Uploading or transmitting viruses, malicious code, or other harmful software is not permitted.

Any violation of these Terms may result in the suspension or termination of your access to the Website and our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to limit or refuse service to any individual at our discretion.

You understand that certain information, excluding payment details, may travel through multiple networks and may be adapted to meet technical transmission requirements. Payment information is always encrypted during transfer.

You may not copy, reproduce, distribute, sell, or exploit any part of the Website, services, or content without our prior written authorization.

Headings within these Terms are included solely for clarity and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

Information presented on the Website is provided for general informational purposes. While we strive to maintain accurate and up-to-date content, we cannot guarantee that all information is complete or current at all times.

Certain material may reference past information and is kept for background purposes only.

Lologe may update or modify Website content at any time but is not obligated to do so. Users are responsible for checking the Website periodically for updates.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, or part of the Website whenever necessary.

Lologe is not responsible for any price adjustments, temporary interruptions, or service discontinuations.

SECTION 5 – PRODUCT INFORMATION

Some products may be available exclusively through our Website and may be offered in limited quantities. Returns and exchanges are governed by our Return and Refund Policy.

We make every effort to display product colors and details as accurately as possible. However, display settings on your device may affect how colors appear.

Lologe reserves the right to limit product availability to specific regions or customers and to adjust product descriptions or pricing when needed. Any offer made through the Website is void where prohibited by law.

We do not guarantee that products or services will fully meet individual expectations, nor do we promise that all potential product issues will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

Lologe reserves the right to refuse or cancel any order at its discretion. Purchase quantities may be restricted per person, household, or order.

If a change or cancellation occurs, we may notify you using the email address, billing address, or phone number provided at checkout.

You agree to provide accurate, complete, and up-to-date billing and account information for all purchases made through the Website.

Further details regarding returns and refunds can be found in the Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

The Website may offer access to tools or services provided by third parties.

These tools are provided without monitoring or control from Lologe and are made available without warranties or guarantees.

Your use of third-party services is entirely at your own risk. You should review the terms and policies of any external provider before using their services.

Any new features or tools added to the Website in the future will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

From time to time, the Website may include materials, links, or offers originating from third-party providers.

These external references are provided for convenience and informational purposes only. Lologe is not responsible for the content, accuracy, or actions of third-party websites.

We recommend reviewing the policies and terms of any external website before engaging with their services.

Questions or complaints regarding third-party products should be directed to the relevant provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit feedback, suggestions, reviews, or other content, you grant Lologe the right to use, reproduce, publish, and distribute that material without limitation.

We are not required to keep submissions confidential, provide compensation, or respond to all communications.

Content that we consider unlawful, offensive, defamatory, misleading, or otherwise inappropriate may be removed at our discretion.

By submitting content, you confirm that it does not violate the rights of others and does not contain harmful software or false information. You remain responsible for any content you provide.

We disclaim responsibility for user-generated or third-party content displayed on the Website.

SECTION 10 – PERSONAL INFORMATION

All personal information collected through the Website is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website or our Services may contain typographical errors, inaccuracies, or missing information. These may relate to product descriptions, prices, promotions, shipping costs, delivery estimates, or product availability.

We reserve the right to correct such issues, update information, or cancel orders if inaccurate information is discovered. These corrections may occur at any time without prior notice, even after an order has been placed.

Unless required by law, we are not obligated to update or clarify information on the Website. A stated update date does not necessarily mean all information has been fully revised.

SECTION 12 – UNACCEPTABLE USES

In addition to the restrictions described elsewhere in these Terms, the following activities are prohibited when using our Website or its content:

(a) violating any applicable law or regulation
(b) encouraging illegal activities by third parties
(c) breaching local, national, or international laws
(d) infringing the intellectual property rights of Lologe or others
(e) harassing, threatening, abusing, or discriminating against others
(f) sharing inaccurate, deceptive, or misleading information
(g) uploading malware, viruses, or harmful code
(h) collecting or tracking personal information of other users without permission
(i) engaging in spam, phishing, scraping, or similar practices
(j) using the Website for unethical, harmful, or offensive purposes
(k) interfering with the security features of the Website or related services

Violating these rules may lead to the suspension or termination of access to our services.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted access to the Website or services, nor do we promise that they will always function without errors.

We cannot ensure that results obtained from the use of our services will always be reliable or accurate.

Services may be modified, paused, or discontinued at any time without notice.

All products and services provided through the Website are offered “as is” and “as available” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Lologe and its employees, partners, suppliers, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or services. This includes lost profits, lost data, or replacement costs.

Where legal limitations apply, liability will be restricted to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Lologe, including its affiliates, employees, agents, and partners, from any third-party claims, demands, damages, or legal costs resulting from your breach of these Terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any provision within these Terms is deemed invalid or unenforceable by a court of law, the remaining provisions will continue to apply.

Any invalid clause will be enforced to the greatest extent permitted by applicable law.

SECTION 16 – TERMINATION

Any obligations or liabilities that arise before termination will remain in effect after this agreement ends.

You may terminate your use of the Website at any time by discontinuing access.

If you fail to comply with these Terms, we may terminate this agreement immediately and restrict access to our services. Outstanding obligations prior to termination will remain valid.

SECTION 17 – COMPLETE AGREEMENT

Failure by Lologe to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, along with any referenced policies or notices, represent the full agreement between you and Lologe and replace any previous agreements or communications.

Any interpretation ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements concerning our services are governed by the laws of Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most recent version of these Terms will always be available on this page.

Lologe reserves the right to update, modify, or replace any part of these Terms by publishing revised versions on the Website. Continued use of the Website after updates are posted indicates acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

At Lologe, we want you to feel confident when choosing pieces for your home. Every order is carefully prepared so you can enjoy beautiful décor that complements your space. If something is not quite right, our return process is designed to be simple and transparent.

Return Window

Customers have 60 days from the date of delivery to request a return.

This timeframe allows you to review your items at home and decide whether they suit your space and expectations.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

• The item must be unused
• The item must be in its original condition
• All original packaging must be included

Items that do not meet these conditions may not be eligible for a refund.

How to Start a Return

To begin a return, please contact our team by email.

Send your request to: info@lologe.com

Please include your order number in the message so we can assist you quickly and provide the next steps for returning your item.

Return Shipping

Return shipping costs are the responsibility of the customer.

We recommend using a shipping method that includes tracking. This helps ensure that your returned item arrives safely and allows both you and our team to follow the delivery progress.

Exchanges

If you would prefer a different item instead of a refund, exchanges can be arranged upon request. Our team will gladly guide you through the process and help you select a suitable replacement.

Refund Processing

Once your returned item arrives at our facility, it will be inspected to confirm it meets the return requirements.

Approved refunds are processed within 7 business days after inspection.

Depending on your bank or payment provider, it may take several additional days for the refunded amount to appear in your account.

Fees

We do not charge restocking fees for returned items.

Need Assistance

If you have any questions about a return or need help with the process, our team is always ready to assist you.

You can contact us anytime at: info@lologe.com

We are happy to help and want every experience with Lologe to feel smooth, supportive, and enjoyable.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:

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Terms of service

Company Information

Company Information