Shipping policy
At Lologe, decorating your home should feel exciting from the moment you place your order to the moment your new piece arrives. Every item is packed carefully so it reaches you safely and ready to become part of your space. Below you will find clear details about how delivery works for orders placed through our store.
Delivery Area
Lologe currently ships to addresses within Canada.
All orders are prepared and dispatched from our operations team before they begin their journey to you. Each item is packaged with attention so your home decor arrives in excellent condition.
Delivery Costs
Shipping within Canada is fully covered by Lologe.
There are no delivery charges added during checkout for orders shipped within Australia.
Processing Time
Before an order is shipped, it first goes through preparation and packaging.
- Orders are processed within 1–2 business days.
Our daily order cut-off time is 5:00 PM Eastern Time (ET), Monday through Saturday. Orders placed after this time will be processed the following business day.
Shipping Time
After dispatch, your order continues through the delivery network until it reaches your address.
- Standard delivery usually takes 3–7 business days.
- Your order should arrive within 4–9 business days.
Tracking Your Order
Once your order leaves our facility, you will receive a shipping confirmation email. This message will include tracking details so you can follow your package as it travels to your home.
Tracking updates are provided by the shipping carrier and allow you to monitor delivery progress.
Possible Delivery Delays
While most orders arrive within the expected timeframe, occasional delays can occur due to factors outside of our control. These may include increased seasonal demand, transportation disruptions, or weather conditions affecting logistics networks.
If a delay affects your shipment, we will keep you informed and provide updates whenever possible.
Need Help With Your Delivery
If you have any questions about shipping or need assistance with an order already on its way, our support team is always ready to help.
You can contact us anytime at:
info@lologe.com